Thank you Marshall
I never received that Nov 11th and I’ve been looking for it several times per day. I’ve been looking at the account fully and my spam filter is completely empty. The only thing I do have from AllStar is the original RT message. I’ll assume they sent the reply to the wrong email address, which is part of the problem.
Would you please ask them to resend that reply message and I will be watching closely for it.
Thank you.
'73
Bob
K6IPE
···
On Nov 13, 2020, at 11:02 PM, Marshall Oldham via AllStarLink Discussion Groups noreply@community.allstarlink.org wrote:
| KE6PCV ASL Admin
November 14 |
- | - |
Bob,
Yes, there is someone working on RT tickets to help folks.
You opened an RT ticket on 10th of November.
Then you sent a second message stating that you thought you had figured out your problem.
Then you sent a third message stating that you needed a reset.
We replied back to you on the 11th of November.
Here is a list of communications on RT for your problem.
Maybe your email is not working correctly on your end.
Please check your spam filter for this RT response email that was sent to you to fix your problem.
73
Marshall - ke6pcv
Wed Nov 11 03:07:43 2020 KE6PCV (Marshall) - Correspondence added [Reply] [Comment] [Forward]
Download (untitled)/with headers
text/html 3.2KiBI have reset your password manually to: XXXXXXXXXXXXX
Please log in to our website at: https://www.allstarlink.org/
Your login username is your CALLSIGN and not your email address.
After you login please change your password.
Click on your callsign in the top middle of the screen.
Then a dropdown menu will appear.
Scroll down to and follow the directions.
Visit Topic or reply to this email to respond.
To unsubscribe from these emails, click here.
