Software update timeout

I have a friend with a new ASL3 node having trouble getting a software update. It just times out getting initial list of needed updates.
********** AllStarLink [ASL] Version Info **********

OS : Debian GNU/Linux 12 (bookworm)
OS Kernel : 6.12.62+rpt-rpi-v8

Asterisk : 22.7.0+asl3-3.7.1-1.deb12
ASL [app_rpt] : 3.7.1

Installed ASL packages :

Package Version
============================== ==============================
allmon3 1.7.0-1.deb12
asl3 3.15-1.deb12
asl3-asterisk 2:22.7.0+asl3-3.7.1-1.deb12
asl3-asterisk-config 2:22.7.0+asl3-3.7.1-1.deb12
asl3-asterisk-modules 2:22.7.0+asl3-3.7.1-1.deb12
asl3-menu 1.16-1.deb12
asl3-pi-appliance 1.10.1-1.deb12
asl3-update-nodelist 2.0.0-1.deb12
asl-apt-repos 2.0-1.deb12
cockpit 287.1-0+deb12u3
cockpit-bridge 287.1-0+deb12u3
cockpit-networkmanager 287.1-0+deb12u3
cockpit-packagekit 287.1-0+deb12u3
cockpit-sosreport 287.1-0+deb12u3
cockpit-storaged 287.1-0+deb12u3
cockpit-system 287.1-0+deb12u3
cockpit-wifimanager 1.1.1-1.deb12
cockpit-ws 287.1-0+deb12u3
dahdi 1:3.1.0-2
dahdi-dkms 1:3.4.0-10.asl.deb12
dahdi-linux 1:3.4.0-10.asl.deb12

Thanks,
Tom / K5TRA
dahdi-source 1:3.4.0-10.asl.deb12

It appears to be working properly in all other respects; just, not listing available updates in cockpit page.

from Terminal:

$ sudo apt update
$ apt list --upgradable

and you get ??