Registration problem with call sign?

I completed the registration and hit submit. After a period of time I got a message that it had timed out. Tried several times but the same result. I noticed that the call sign box appeared to be highlighted and wonder if there is an issue with my call, VK4BS?

Hi Howard,

Please send an email to They are able to do whatever is necessary to fix your account login.

Thanks for the advice, email sent