Registration problem with call sign?

I completed the registration and hit submit. After a period of time I got a message that it had timed out. Tried several times but the same result. I noticed that the call sign box appeared to be highlighted and wonder if there is an issue with my call, VK4BS?

Hi Howard,

Please send an email to helpdesk@allstarlink.org. They are able to do whatever is necessary to fix your account login.

Thanks for the advice, email sent

Howard