No echolink station information

all the echolink stations show just a node number, it always says “No database information”

anyone have a fix? or is it possible to create a manual database so it can report the call sign not the number?

Any hint to what display you are looking at to see/not see this ?

Allmon3 or whenever a station connects it says the node number not the call sign (I have selected node number and call sign in rpt.conf)