Hi everyone,
I’m trying to help a friend troubleshoot an issue with his Polycom IP phones.
He is trying to use a Polycom VVX500 to monitor his Allstar nodes, but the phone hangs itself up after 30 seconds.
We’ve tried all sorts of things to cure the issue. It doesn’t occur when using Cisco or Aastra phones, or any softphone we’ve tried. Just these Polycoms.
Calls from phone to phone don’t auto-disconnect either, this only happens when the phone is used to call any Allstar node.
Any suggestions?
Thanks. 73
Kyle
K0KN
Activity disconnect? Maybe the phone has VAD turned on, and if there is
not RX audio traffic, it thinks the line is hung and drops...
Does the Polycom hang up when there is traffic?
just guessing, haha
~Benjamin, KB9LFZ
···
On Wed, 2017-05-24 at 14:44 -0500, K Yoksh wrote:
Hi everyone,
I'm trying to help a friend troubleshoot an issue with his Polycom IP
phones.
He is trying to use a Polycom VVX500 to monitor his Allstar nodes, but
the phone hangs itself up after 30 seconds.
We've tried all sorts of things to cure the issue. It doesn't occur
when using Cisco or Aastra phones, or any softphone we've tried. Just
these Polycoms.
Calls from phone to phone don't auto-disconnect either, this only
happens when the phone is used to call *any* Allstar node.
Any suggestions?
Thanks. 73
Kyle
K0KN
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looks like Benjamin could be right. Download this manual http://support.polycom.com/global/documents/support/setup_maintenance/products/voice/spip_ssip_vvx_Admin_Guide_SIP_3_2_2_eng.pdf
Open the PDF and search for Voice activity detection
David
···
On Wed, May 24, 2017 at 3:37 PM, David Shaw shawpbx@gmail.com wrote:
I attached the manual and it looks like Benjamin could be right.
Open the PDF and search for Voice activity detection
David
ke6upi
–
Thanks, David
“Laws that forbid the carrying of arms…disarm only those who are neither inclined nor determined to commit crimes. Such laws make things worse for the assaulted and better for the assailants; they serve rather to encourage than prevent homicides, for an unarmed man may be attacked with greater confidence than an armed one.”
Thomas Jefferson
–
Thanks, David
“Laws that forbid the carrying of arms…disarm only those who are neither inclined nor determined to commit crimes. Such laws make things worse for the assaulted and better for the assailants; they serve rather to encourage than prevent homicides, for an unarmed man may be attacked with greater confidence than an armed one.”
Thomas Jefferson
On Wed, May 24, 2017 at 1:14 PM, Benjamin Naber Benjamin@project23d.com wrote:
Activity disconnect? Maybe the phone has VAD turned on, and if there is
not RX audio traffic, it thinks the line is hung and drops…
Does the Polycom hang up when there is traffic?
just guessing, haha
~Benjamin, KB9LFZ
On Wed, 2017-05-24 at 14:44 -0500, K Yoksh wrote:
Hi everyone,
I’m trying to help a friend troubleshoot an issue with his Polycom IP
phones.
He is trying to use a Polycom VVX500 to monitor his Allstar nodes, but
the phone hangs itself up after 30 seconds.
We’ve tried all sorts of things to cure the issue. It doesn’t occur
when using Cisco or Aastra phones, or any softphone we’ve tried. Just
these Polycoms.
Calls from phone to phone don’t auto-disconnect either, this only
happens when the phone is used to call any Allstar node.
Any suggestions?
Thanks. 73
Kyle
K0KN
App_rpt-users mailing list
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http://lists.allstarlink.org/cgi-bin/mailman/listinfo/app_rpt-users
To unsubscribe from this list please visit http://lists.allstarlink.org/cgi-bin/mailman/listinfo/app_rpt-users and scroll down to the bottom of the page. Enter your email address and press the “Unsubscribe or edit options button”
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I know this may sound crazy, I have had the same issue when entering any commands while connected to a node, *81 or *3… disconnects after 30 seconds,
Now the only " Solution " I have found is to add a second entry for the node, another ‘Line’ as they call it, and use that one, then it works just fine. I have checked & cross checked the settings on the phone, even if I have multiple servers, only the first entry on the IP phone has this issue (I have 4 separate lines/servers -Not Nodes) You could duplicate an entry with the same node, it’s ridiculous but it is working.
The phone is a VVX 500 series, I have updated the firmware and tested this on two different phones.
···
On Wed, May 24, 2017 at 12:44 PM, K Yoksh yokshs@gmail.com wrote:
Hi everyone,
I’m trying to help a friend troubleshoot an issue with his Polycom IP phones.
He is trying to use a Polycom VVX500 to monitor his Allstar nodes, but the phone hangs itself up after 30 seconds.
We’ve tried all sorts of things to cure the issue. It doesn’t occur when using Cisco or Aastra phones, or any softphone we’ve tried. Just these Polycoms.
Calls from phone to phone don’t auto-disconnect either, this only happens when the phone is used to call any Allstar node.
Any suggestions?
Thanks. 73
Kyle
K0KN
App_rpt-users mailing list
App_rpt-users@lists.allstarlink.org
http://lists.allstarlink.org/cgi-bin/mailman/listinfo/app_rpt-users
To unsubscribe from this list please visit http://lists.allstarlink.org/cgi-bin/mailman/listinfo/app_rpt-users and scroll down to the bottom of the page. Enter your email address and press the “Unsubscribe or edit options button”
You do not need a password to unsubscribe, you can do it via email confirmation. If you have trouble unsubscribing, please send a message to the list detailing the problem.
“Got Root?”
How many software engineers does it take to change a light bulb?
None. It’s a hardware problem.
Unix is user friendly. It’s just very particular about who it’s friends are.
WINDOWS: Will Install Needless Data On Whole System
MICROSOFT: Most Intelligent Customers Realize Our Software Only Fools Teenagers.
A ntennas
P oorly
P laced
L acks
E ngineering
The best way to accelerate a computer running Windows is at 9.81 m/s².
“I get paid to support Windows, I use Linux to get work done.”