# Helpdesk E-Mail

**URL:** <https://community.allstarlink.org/t/helpdesk-e-mail/18291>\
**Category:** AllStarLink\
**Created:** [February 23, 2021, 4:17am UTC](https://community.allstarlink.org/t/helpdesk-e-mail/18291 "2021-02-23T04:17:26Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![VK3HJQ](https://community.allstarlink.org/user_avatar/community.allstarlink.org/vk3hjq/32/1685_2.png) [@VK3HJQ](https://community.allstarlink.org/u/VK3HJQ)\
**Post date:** [February 23, 2021, 4:17am UTC](https://community.allstarlink.org/t/helpdesk-e-mail/18291/1 "2021-02-23T04:17:26Z")

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Hi all,

How long does it usually take for the help desk to reply to a query ?

Thanks.

John vk3hjq

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**Author:** ![KK9ROB](https://community.allstarlink.org/user_avatar/community.allstarlink.org/kk9rob/32/1783_2.png) [@KK9ROB](https://community.allstarlink.org/u/KK9ROB)\
**Post date:** [February 23, 2021, 4:33am UTC](https://community.allstarlink.org/t/helpdesk-e-mail/18291/2 "2021-02-23T04:33:32Z")

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Usually same day thanks to @KE6PCV being awesome 🙂

Can we help you here?

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**Author:** ![VK3HJQ](https://community.allstarlink.org/user_avatar/community.allstarlink.org/vk3hjq/32/1685_2.png) [@VK3HJQ](https://community.allstarlink.org/u/VK3HJQ)\
**Post date:** [February 23, 2021, 4:44am UTC](https://community.allstarlink.org/t/helpdesk-e-mail/18291/3 "2021-02-23T04:44:16Z")

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Thanks for your reply.  
I registered yesterday, completed the sign up, but I did not received an email confirmation for some reason, so I emailed the help desk.

John vk3hjq

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**Author:** ![KK9ROB](https://community.allstarlink.org/user_avatar/community.allstarlink.org/kk9rob/32/1783_2.png) [@KK9ROB](https://community.allstarlink.org/u/KK9ROB)\
**Post date:** [February 23, 2021, 4:53am UTC](https://community.allstarlink.org/t/helpdesk-e-mail/18291/4 "2021-02-23T04:53:12Z")

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John, can you email me directly?

[rob@allstarlink.org](mailto:rob@allstarlink.org)

I’ll look into your account. If your email sent to mine matches your callsign I’ll make sure you’re activated.

Cheers,  
Rob  
KK9ROB

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**Author:** ![VK3HJQ](https://community.allstarlink.org/user_avatar/community.allstarlink.org/vk3hjq/32/1685_2.png) [@VK3HJQ](https://community.allstarlink.org/u/VK3HJQ)\
**Post date:** [February 23, 2021, 4:54am UTC](https://community.allstarlink.org/t/helpdesk-e-mail/18291/5 "2021-02-23T04:54:22Z")

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Hi Rob,

Email sent.

Thanks

John vk3hjq

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**Author:** ![system](https://community.allstarlink.org/uploads/default/original/2X/4/42700284e201b031bd667c3f63bbae05a74b3104.png) [@system](https://community.allstarlink.org/u/system)\
**Post date:** [February 26, 2021, 4:55am UTC](https://community.allstarlink.org/t/helpdesk-e-mail/18291/7 "2021-02-26T04:55:06Z")

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Closed on February 26, 2021, 4:55am UTC

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