# Account Locked and need assistance

**URL:** <https://community.allstarlink.org/t/account-locked-and-need-assistance/17815>\
**Category:** AllStarLink\
**Created:** [November 14, 2020, 2:00am UTC](https://community.allstarlink.org/t/account-locked-and-need-assistance/17815 "2020-11-14T02:00:19Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![K6IPE](https://community.allstarlink.org/letter_avatar_proxy/v4/letter/k/b2d939/32.png) [@K6IPE](https://community.allstarlink.org/u/K6IPE)\
**Post date:** [November 14, 2020, 2:00am UTC](https://community.allstarlink.org/t/account-locked-and-need-assistance/17815/1 "2020-11-14T02:00:19Z")

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My account needs a password reset. When I attempted to use the password reset the wizard states the wrong email address is being entered.

I have had an RT ticket for several days and ZERO contact from Allstar. Is anyone monitoring the RT site?

Other solutions available?

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_[View the full topic](https://community.allstarlink.org/t/account-locked-and-need-assistance/17815)._